Cookie policy

In short

We use cookies and browser storage that the service needs to work, and a few that remember your choices. We do not use advertising or marketing cookies. The only optional measurement is Google Analytics on our public marketing pages, and it stays off unless you press Accept in the banner.

Needed for the service to work

These are set when you sign in or use a connection step. Without them the service cannot work, so they are not optional.

• rk_session

  Keeps you signed in to your account.

  Cookie, 30 days

• rk_mfa_pending, rk_mfa_surface

  Hold your place during two-step sign-in while you enter your code.

  Cookie, 15 minutes

• rk_sso_state, rk_oauth_request, rk_wp_connect, rk_gbp_oauth, rk_social_oauth, rk_social_pick

  Hold the state of a single sign-on or connection step (an app, a WordPress site or a social account) while you approve it, and are cleared when the step finishes.

  Cookie, 15 minutes at most

• rk_reveal

  Shows you a newly created secret, such as an API token, once.

  Cookie, 2 minutes

Remembering your choices

These keep your language, region, theme and similar settings. They stay in your browser and are not used to follow you around other sites.

• rk_locale

  Remembers the language you chose.

  Cookie, 1 year

• rk_region

  Remembers the region whose prices you view.

  Cookie, 1 year

• rk_snapshot

  Remembers a free report you saved, so it can be added to your first website after you sign up.

  Cookie, 7 days

• Theme setting

  Remembers whether you use the light, dark or system theme.

  Browser storage, until you clear it

• rk_sidebar_collapsed

  Remembers whether the side menu is collapsed.

  Browser storage, until you clear it

• rk_guide_done_v1

  Remembers which steps of the visual guide you have ticked.

  Browser storage, until you clear it

• rk_analytics_consent

  Remembers whether you accepted or declined analytics.

  Browser storage, until you clear it

• rk_app_history, rk-draft, rk-stale-build-reload, rk_qa_rec

  Keep the Back button inside the app, keep an unsaved form if the page reloads, avoid a reload loop after an update and, where product-quality diagnostics are switched on, remember that choice for the tab.

  Browser storage, until you close the tab

Analytics (only if you accept)

On our public marketing pages we load the Google tag, so your browser contacts Google. Until you press Accept, the tag is told not to store anything for analytics, and the banner remembers your answer in your browser. If you accept, Google Analytics may store its own cookies, which Google controls; if you decline or ignore the banner, no analytics cookies are set. The tag is never loaded in the signed-in app or the admin console. Advertising storage, advertising personalisation and Google signals are switched off.

• Google Analytics cookies

  Count visits to our public pages. Set only if you accept, and controlled by Google.

  Set by Google

Managing and deleting them

You can delete cookies and site data at any time in your browser settings. Blocking the cookies the service needs will stop you from signing in. To change your analytics choice, clear this site's data in your browser and the banner will ask again.